Privacy Policy 7k casino (7K casino)
Introduction
This Privacy Policy (hereinafter referred to as the "Policy") governs the processing of your personal data (hereinafter also referred to as "data") when you visit or use the website https://7k.casino (hereinafter referred to as the "Site") or when contacting the Site administration using the specified contacts.
Information about us
7k.casino is managed by ICS MANPOWER SOLUTIONS Ltd., a company registered in the Republic of Cyprus, with its principal place of business at: Voukourestiou, 25, Neptune House, 1st floor, Flat/Office 11 Zakaki, 3045, Limassol, Cyprus; Registration number: HE 445968. All gaming services are licensed by TwiceDice B.V., Korporaalweg 10 Willemstad, Curacao. Registration number: 154842, which is the parent company of ICS MANPOWER SOLUTIONS Ltd. Twicedice B.V. has been granted a license by application (OGL/2024/818/0448) by the Curacao Gaming Control Board, which allows the company to officially continue its activities in accordance with the operating certificate.
What data do we process
Contact details. When you communicate with us through the Site interface or through the specified contacts, you provide us with the following data:
- contact details (postal address, email address or phone number);
- first and last name;
- information that you provide to us during our interaction;
- in addition, we record the history of your communication with us, including recording audio calls (for example, when you talk to our support service, etc.).
Account data. By creating an account on the Site, you provide us, in addition to your Contact Details, with the following information:
- first and last name;
- gender;
- date of birth;
- information about the coupons you have activated;
- username (if applicable);
- Skype account;
- additional data (if applicable).
In addition, if you have given up gambling for a certain period of time or blocked your account permanently, we will also record this information.
Newsletter Consent Data. We collect data about whether you have consented to receive our newsletter.
Referral Data. We collect your referral data (referral users or referral partners).
Bet Data. This data includes information about what bets you have placed and on what outcomes, what games you have played, as well as the total amount of wins and losses and similar information.
Verification Data. During the Verification process, you will need to provide us with the following information:
- a copy or photo of your identity document;
- a photo of your payment details or other proof that you are the holder of the payment details that are used or will be used to make transactions;
- your photo;
- a photo of you with your identity document and payment card;
- proof of residence at the specified address (this may be a utility bill, a landline phone number, or other documents that, in accordance with the legal and regulatory requirements of your jurisdiction, should be sufficient to confirm your residence at the specified address);
- proof of the source of your funds (in some situations);
- a recording of your video and/or audio conversations with the Site administration (if Verification is carried out via audio or video call);
- during Verification, we check some users of the Site from state registers, databases of public officials and other reliable sources and request additional data from them.
Payment data. The Site uses SSL encryption, which ensures the confidentiality of your information during data transmission. All payment transactions are carried out through a secure payment gateway server. However, we may store your deposit and withdrawal history, as well as partial payment information (for example, the last four digits of your bank card, the name of the issuing bank, etc.).
Loyalty Program data. For frequent visitors to the Site, we have developed a Loyalty Program. This means that we generate data on the user's participation in this Program. This data includes:
- earned points;
- level;
- cashback amount;
- other data that may be processed within the framework of the Loyalty Program.
Bonus data. We process data about your use of bonuses in the Bonus Program. This data includes, among other things:
- information about the bonuses you have used;
- bonus balance.
Automatically collected data. When you use the Site, some data is collected automatically. We receive this data from your browser and then analyze it. This data includes:
- total time spent on the Site;
- internal link clicks (based on the URL of the next page viewed);
- your IP address and user agent string (which browser you are using, which version, and which operating system).
Cookie data. Cookies may collect data that falls under the definition of personal data. To learn more about the use of cookies, please read the cookie policy.
Purposes and legal bases for data processing.
| Purpose | Data | Legal basis |
|---|---|---|
|
Managing and protecting the Website:
|
a) automatically collected data; |
The legitimate interests of the Company in accordance with Article 6(1)(f) of Regulation 2016/679 (hereinafter referred to as the "GDPR"). The management and protection of the Site and the Server that provides access to the Site are in the legitimate interests of the Company. |
|
To create your account and provide you with the Services available on the Site. Without this data, we will not be able to create your account on the Site and provide you with our Services. |
a) contact details; |
Performance of a contract in accordance with Article 6(1)(b) of the GDPR. This data is necessary to create your account, and without it, we will not be able to conclude a contract with you and create an account on the Site. |
|
To carry out Verification. We carry out Verification in order to a) comply with applicable anti-money laundering and counter-terrorist financing legislation: it follows that the provision of data for Verification is required by law. Without this data, we would not be able to fulfill our legal obligations under the above-mentioned legislation; b) prevent fraud, deception and breach of the Terms of Use of the Site. In some cases, we carry out additional verification (for example, via video call) in order to prevent breach of our Terms (which constitute a contract between you and us), deception and fraud. It follows that additional verification is a procedure provided for in the contract between you and us; c) preventing children from using the Site. |
Any data we hold about you. |
a) where Verification is carried out for the purposes of complying with anti-money laundering and counter-terrorism financing legislation and preventing children from using the website: compliance with a legal obligation to which the Company is bound in accordance with Article 6(1)(c) of the GDPR; |
|
To comply with requests from government agencies, courts and other similar institutions. |
Any data we have about you. |
Compliance with a legal obligation to which the Company is bound in accordance with Article 6(1)(c) of the GDPR; |
|
To communicate with you. a) when you contact us through the Site interface or through the contact details available on the Site and ask a question about our Site, the Company, etc.; |
Contact and any other data about you that we have (if required for the purposes of interaction). |
a) if you do not have an account on the Site and contact us with general questions: The Company’s legitimate interests in accordance with Article 6(1)(f) of the GDPR. It is the Company’s legitimate interest to communicate with the public; |
|
To comply with data subject requests and other legal requests made by you. |
Any data we hold about you. |
Complying with a legal obligation to which the Company is bound in accordance with Article 6(1)(c) of the GDPR. |
|
To comply with your self-exclusion request. If you have chosen to self-exclude (block or limit your account for a certain period of time or permanently block your account), we will use your data to comply with that self-exclusion request. |
a) verification data; |
Performance of a contract to which you are a party in accordance with Article 6(1)(b) of the GDPR. |
|
To send you the Newsletter. |
a) consent data to receive the newsletter; |
Your consent given in accordance with Article 6(1)(a) of the GDPR. |
|
To improve the operation of the Website and its functions: |
a) automatically collected data; |
The Company's legitimate interests in accordance with Article 6(1)(f) of the GDPR. Improving and improving the Site and the Services provided through the Site are in the Company's legitimate interests. |
|
Provide you with access to the Site Without Automatically Collected Data and Cookie Data, the Site may not work and/or work incorrectly. For example, if you disable cookies, you will not be able to log in to the Site, and we will not be able to remember your choice of site settings (such as the Site language). |
a) Automatically Collected Data; |
The Company's legitimate interests in accordance with Article 6(1)(f) of the GDPR. Providing access to the Site to its users is in the legitimate interests of the Company. |
|
To prevent violations of our Terms, fraud, collusion, misuse of the Site and other similar activities. |
Any data we have about you. |
The Company's legitimate interests in accordance with Article 6(1)(f) of the GDPR. It is in the Company's legitimate interests to prevent violations of our Terms, fraud, collusion, misuse of the Site and other similar activities. |
|
To calculate the commission for the referrer who sent you to the Site. |
a) account details; |
The Company's legitimate interests in accordance with Article 6(1)(f) of the GDPR. It is in the Company's legitimate interests to calculate commission to referrers. |
|
For the establishment, exercise and defense of legal claims. We may use your data to protect our legitimate interests in litigation, legal disputes, etc. |
Any data we hold about you. |
The Company's legitimate interests in accordance with Article 6(1)(f) of the GDPR. It is in the Company's legitimate interests to establish, exercise and defend legal claims. |
|
To process your payments through the Site. Without your Payment Data, we will not be able to process your payment and therefore provide you with the Site Services. |
Payment data. |
Performance of a contract to which you are a party, in accordance with Article 6(1)(b) of the GDPR. |
|
To calculate your balance on the Site (both real and bonus). |
a) Payment data; |
Performance of a contract to which you are a party in accordance with Article 6(1)(b) of the GDPR. |
|
To calculate your cashback. |
a) Payment data; |
Performance of a contract to which you are a party in accordance with Article 6(1)(b) of the GDPR. |
|
To provide VIP support to certain users. |
a) Payment data; |
The Company's legitimate interests in accordance with Article 6(1)(f) of the GDPR. VIP support for certain users is in the legitimate interests of the Company. |
|
To provide you with access to our Loyalty Program. |
a) Payment data; |
Performance of a contract to which you are a party, in accordance with Article 6(1)(b) of the GDPR. |
Recipients of your data
Our subcontractors, related companies and other entities. The Site and the Services provided through the Site are maintained and provided by a number of people who may be employed by either the Company or any of our related companies, subcontractors and other entities. This means that we may share your data with them. Please note that all such transferred data is protected by appropriate data transfer agreements that oblige the recipients to process your data in accordance with this Policy and the data protection legislation to which the Company is subject. We engage suppliers to provide the following services:
- Site and data hosting;
- Marketing services;
- IT services and security;
- Customer support software providers;
- Payment service providers;
- KYC (know your customer), anti-fraud and anti-money laundering services;
- Game providers;
- Audit, legal and compliance services.
Data processing center(s) providing access to the Site. The Site and the Services provided through the Site are hosted on a Server owned by a third party. This means that we may share your data with them. Please note that your data is only stored in encrypted form, making it impossible to decrypt your data without the decryption keys.
Financial institutions: banks, payment service providers, payment system or gateway operators and other similar organizations. Your transactions related to the Services provided through the Site are processed by third party financial institutions. This means that we may provide them with your data to process your transactions and comply with their legal and regulatory obligations.
Courier services. If you receive any physical winnings or prizes, your details will be transferred to the courier service that will handle the delivery of the winnings or prizes to you.
Accreditation bodies, auditors. When the Company undergoes an independent audit, data concerning you may be transferred to the auditor. All such bodies or auditors are legally obliged to process your data in accordance with this Policy and applicable laws.
Analytics. We use data analysis services to understand the characteristics and structure of our audience, to adapt our marketing services and to improve the interaction with the Site. These include Google Analytics and Hotjar.
Google Analytics. The Site uses Google Analytics, a web analytics service. It is operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses the previously mentioned "cookies". The information generated about your use of the Site is usually transferred to a Google server in the USA and stored there. The Google Analytics Opt-out Browser Add-on provides visitors and users with the ability to prevent the collection and use of their data by Google Analytics. To install the Google Analytics Opt-out Browser Add-on, click on this link: https://tools.google.com/dlpage/gaoptout?hl=en.
Cloudflare, Inc. The Company uses services provided by Cloudflare, Inc. 101 Townsend St, San Francisco, CA 94107 USA. Cloudflare provides web optimization and security services that the Company uses to improve and protect the Site, including a reverse proxy, end-to-end security service. Cloudflare may collect Site visitor log data. In addition, the Company uses a Cloudflare cookie for security purposes (for more information, see the Cookie Policy). To learn more about Cloudflare's data processing, please follow the instructions below: https://www.cloudflare.com/privacypolicy.
Hotjar. Hotjar (registered place of business: Hotjar Ltd, Level 2 St Julians Business Centre, 3, Elia Zammit Street St Julians STJ 1000, Malta) is a technology service that helps us better understand the needs of our users (e.g. how long they spend on pages, which links they click on, etc.), which enables us to maintain and improve our Site. Hotjar uses cookies and other technologies to collect data about our users' behaviour and their devices (in particular, the IP address of the device (intercepted and stored only in anonymised form), the screen size of the devices, device type (unique device identifiers), browser information, geographical location (country only), preferred language used to display our website). Hotjar stores this information as a pseudonymized user profile. If you wish to opt-out of Hotjar processing your data, please visit the Hotjar web page at: https://www.hotjar.com/legal/compliance/opt-out.
How long will your data be stored
For our users who have an account on the Website: 6 (six) years from the date of closure of your account on the Website and termination of our contract with you.
Your rights as a data subject
In accordance with applicable data protection legislation, you have rights that you can exercise: a) by sending us a request to our registered office; or b) by sending a request to our email address [email protected]; or c) through the Site interface (for some functions).
Please note that these rights are subject to certain restrictions:
- If we are not sure of the identity of the person requesting information, we verify the identity of the user or visitor who makes a request to exercise any of the rights before fulfilling it;
- We may limit the rights below or refuse to exercise any of the rights if this limitation or refusal is based on the law to which the Company is subject, or if we can refuse to fulfill your request in accordance with applicable law. In this case, we will provide the reason for refusing in response to your request;
- The information contained in this section is a description of the rights provided by the GDPR, is provided for reference only and has no legal effect. If you want to know more about these rights, please read Articles 15-22 of the GDPR.
You have the following rights:
Right to withdraw consent. If you have previously given consent (in accordance with Article 6(1)(a) GDPR) to the processing of your data, you have the right to withdraw this consent at any time. This means that we will no longer process the personal data for which consent was required as from the date of its withdrawal. The withdrawal of consent does not affect the lawfulness of the data processing based on the previously given consent before its withdrawal.
Right of access. You have the right to obtain from us confirmation as to whether personal data concerning you is being processed and, if we do process your personal data, to obtain a copy of the personal data being processed.
Right to rectification. You have the right to require us to correct inaccurate personal data concerning you.
Right to erasure (or right to be forgotten). You have the right to require us to erase (destroy) your personal data. Upon your request, your personal data will be erased. This right applies if:
• your personal data is no longer needed for the purposes for which it was collected;
• you have withdrawn your (previously provided) consent and there are no other legal grounds for further processing of your data;
• we do not need to store your personal data to comply with applicable law;
• the data is processed unlawfully;
• there are no restrictions on this right provided by applicable law;
• in other cases when the deletion (destruction) of data is required by applicable law.
Right to object to data processing. In a specific situation, you have the right to object to the processing of your personal data if such processing is necessary for the legitimate interests pursued by the Company or a third party (Article 6(1)(f) GDPR). In addition, you have the right to object to the processing of your personal data for direct marketing purposes (if applicable).
Right to restriction of processing. You have the right to request that we process your data to a limited extent in any of the following situations:
• you have objected to the accuracy of the personal data, for a period allowing the Company to verify the accuracy of the personal data;
• the processing is unlawful, but you object to the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but you need them for the establishment, exercise or defense of legal claims;
• you have objected to data processing, using your right to object pending the verification of whose legitimate grounds prevail - yours or the Company's.
Right to data portability. You have the right to receive the data we have collected from you in a structured, machine-readable format and have the right to transmit this data to another controller (in plain language, another company). This right only applies to processing that:
• is carried out by automated means;
• is based on Articles 6(1)(a) and 9(2)(a) GDPR (consent) or Article 6(1)(b) GDPR, i.e. the processing is carried out in accordance with a contract between you and us.
You have the right to lodge a complaint with a supervisory authority
You can always contact us with any question regarding the processing of your data, including to lodge a complaint. If you have any questions or concerns, please contact us at
[email protected] and we will respond to your request.
If you are not satisfied with our response to your request or if you are not satisfied with the way in which we process your personal data, you have the right at any time to lodge a complaint with a supervisory authority, in particular in the country of your habitual residence, work or the alleged infringement. We ask that you first try to resolve the problem with us (although, as stated above, you have the right to contact the competent regulatory authority at any time).
International data transfer
We operate globally, which means that your data may be transferred to so-called "third countries" within the meaning of the GDPR. We use the following methods to transfer personal data to "third countries":
We transfer personal data to a third country where the European Commission has decided that such third country provides an adequate level of protection. For more information, please visit the official website of the European Commission;
If we use service providers that do not provide adequate protection, we will ensure that additional safeguards and protections are in place where necessary, including by concluding specific contracts approved by the European Commission. For more information, please visit the official website of the European Commission. If you require further information on the specific mechanism we use to transfer your personal data to “third countries”, please contact us.
Processing of personal data of minors
The Site is not intended for users under 18 years of age or the age required to participate in gambling in the place of residence (jurisdiction) of a particular user (hereinafter “Age of Majority”). If you are a parent or legal guardian and you find that your child is using our Site, please contact us by any available means of communication, and we will take appropriate measures.
Third Party Sites
This Site may contain links to Sites owned by third parties. For example, links or hyperlinks to third party sites (hereinafter referred to as "Third Party Sites"). You follow these links or hyperlinks at your own risk. The Company is not responsible for the content of these Sites and is not responsible for what may happen as a result of your visit to these third party sites. The Company recommends that you read the "Privacy Policy" or "Data Processing Policy" or other privacy document on these Sites before providing them with any data concerning you.
Changes to this Policy
The Company has the right to change this Policy. In the event of any changes, the Company will publish the updated Policy before these changes come into effect. The Company will notify registered users of changes to this Policy by sending an email notification. Your continued use of the Site will indicate that you have read and understood the revised Policy.
Language of this Policy
This Policy is written in English. Please note that translations of this Policy into other languages are provided for convenience. In the event of inconsistency between the versions of this Policy in different languages, the English version shall prevail.